Refund and Returns

refund & returns policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If you’re not happy with your order, please review our refunds and returns policy below.

Returns

You may return eligible items within 14 days of receipt.
Items must be unused, in original packaging, and in the same condition as when you received them.
To start a return, please contact our customer service team with your order details.

refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 7-10 business days and issued to your original payment method.
Shipping costs are non-refundable, and return shipping fees are the responsibility of the customer unless the item is faulty or incorrect.

Exchanges

Parked Polaroids do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Faulty or Incorrect Items

If you receive a faulty or incorrect item, please contact us within 3 days of receipt with photos and details.
Parked Polaroids will provide a full refund or replacement at no additional cost.

Shipping returns

To return your product, please contact us.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.